Shipping policy

Absolutely, here's a draft for your shipping policy:

Shipping Policy

At GODHEAD, we strive to ensure that your orders are processed swiftly and delivered to you in a timely manner. Here's what you need to know about our shipping policy:

1. Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
  • At GØDHEAD Coffee, we offer freshly roasted coffee to get the best possible flavour in every bag. This means that on occasion, shipping may be slightly delayed while we prepare a fresh batch of your chosen coffee. If this happens, we’ll let you know and keep you updated on when your coffee is back in stock and on its way to you.
  • During peak seasons or promotional periods, processing times may be slightly longer. Rest assured, we do our best to minimise any delays.

2. Shipping Methods:

  • We partner with reliable shipping carriers to deliver your orders securely and efficiently.

3. Estimated Delivery Time:

  • The estimated delivery time varies depending on your location and the shipping method chosen.
  • For domestic orders, delivery usually takes between 2-5 business days from the dispatch date.
  • International orders may take longer to arrive, typically between 5-14 business days, depending on customs clearance and local postal services.

4. Tracking Information:

  • Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.
  • Use the provided tracking number to monitor the status of your shipment and estimated delivery date.

5. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, shipping destination, and chosen shipping method.
  • You can view the shipping fees for your order during the checkout process before making payment.

6. Customs and Duties:

  • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
  • Customers are responsible for any customs charges incurred, and GODHEAD is not liable for any delays or additional costs caused by customs clearance processes.

7. Shipping Restrictions:

  • We currently ship to select countries worldwide. Please refer to our shipping destinations list during checkout to confirm if we deliver to your location.
  • Certain products may be subject to shipping restrictions due to international regulations or carrier policies.

8. Order Tracking and Support:

  • For any questions or concerns regarding your order, shipment, or delivery, please don't hesitate to contact our customer support team.
  • Our dedicated support team is available to assist you with tracking updates, delivery inquiries, or any other shipping-related issues.

9. Shipping Policy Updates:

  • We reserve the right to update our shipping policy periodically to reflect any changes in our shipping procedures, carrier services, or regulatory requirements.
  • Any updates or modifications to our shipping policy will be communicated to customers via our website and email notifications.

If you have any further questions or require assistance with your order, please feel free to reach out to us at info@godheadcoffee.com